Deposits and Fees

Place Over Ears requests a small, refundable deposit for every pair of headphones you rent from us. You can see these amounts in your shopping basket, and we don’t charge your payment method for these amounts at the time of your order.

Deposits are later chargeable if you return the hire headphones late, if you lose any accessories, or if you cosmetically degrade the kit (if you excessively soil or deface it).

Really important

Deposits don’t cover against the loss, theft, or breakage of hire headphones from Place Over Ears, so if you’re working or travelling with the headphones, it’s well worth arranging suitable insurance for all the items in your possession.

In the very rare case of either loss, theft, or total breakage of hire headphones, we’ll calculate a final replacement value of the kit and an additional administration fee of £15.00.

For Place Over Ears branded products, the replacement value of these items is;

  • Place Over Ears PH018 Wireless Headphones – £45.00
  • Place Over Ears PH021 Wireless Headphone Transmitter – £120.00

Late Fees

Late fees are chargeable to your deposit(s) if the headphones are sent back later than their ‘Send Back’ date.

For each day the headphones are delayed in their return (up to a maximum of 21 days), we charge hire fees at a day-rate which is the equivalent to the per-day hire rate (for a hire period that would last four days).


Missing or Damaged Accessories

If the headphones accessories (cases, cables, adaptors, etc.) are missing or damaged. To replace these accessories, we charge;

  • Hard carry cases – £22.00
  • Soft carry pouches – £18.00
  • Leads – £10.00
  • Adaptors – £10.00
  • Instruction manuals – £10.00

Equipment Soiling

Light soiling will be cleaned free of charge and is part of our hygiene standards.

However, if the headphones are excessively stained (food, liquids, etc.) and its performance has not been affected, as a minimum we will charge a standard £15.00 cleaning charge.

If the item has been damaged by excessive soiling and or wear and tear (beyond what could be considered reasonable), the item may be identified as irreparably damaged and we may seek reimbursement for the loss of the product or any replacement parts, as well as an administration fee of £15.00.

Please see our hire terms and conditions for more information.